Ftt77 Privacy Policy – Data Protection & Personal Information

At ftt77, we believe your trust is the foundation of our relationship. When you register and use our platform, you entrust us with your personal information — and we do not take that responsibility lightly.

This Privacy Policy clearly explains what information we collect, how it is used, with whom it may be shared, how long it is retained, and what rights you have over that data. This document is written in plain language because we want you to genuinely understand it — not just tick an agreement box.

By using the ftt77 platform — whether via the website or mobile app — you agree to the terms stated in this Privacy Policy. If you do not agree, please discontinue use of our platform and contact our support team to close your account.

1. Information We Collect

Ftt77 collects various types of information depending on how you interact with our platform. We only collect information that is genuinely necessary to provide quality services, comply with legal requirements, and ensure platform security.

a) Information You Provide Directly:

• Full name as stated on official identification documents
• Date of birth for age verification (18 years and above)
• Active email address for account communications
• Registered Malaysian mobile number
• Current residential address
• Bank account details for deposit and withdrawal processing
• Identity document (MyKad or passport) for the KYC process
• Selfie or facial photo for identity verification

b) Information Collected Automatically:

• IP address and general geographic location
• Device type, operating system, and browser version
• Platform usage data including games played and session duration
• Transaction logs including deposits, wagering, and withdrawals
• Cookies and session identifiers to enhance the user experience
• Technical performance data for system improvement purposes

2. How We Use Your Information

Every piece of information we collect has a clear purpose. ftt77 does not use your data for any purpose unrelated to the provision of platform services. Below is a brief summary of our data usage purposes:

In summary, your data is used to: process transactions securely, protect your account from unauthorized access, provide effective customer support, fulfill legal obligations, and continuously improve our services.

3. Sharing Information with Third Parties

Ftt77 does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, there are certain situations where we need to share your information with trusted parties to ensure our services operate smoothly.

Parties who may receive your information:

• Payment Providers: Financial institutions and payment processors integrated with our platform to enable secure deposit and withdrawal processing.
• KYC Service Providers: Third-party identity verification companies that help us verify identity documents and prevent fraud.
• Technical Service Providers: Companies that help us manage technical infrastructure, including servers, cloud computing, and performance analytics.
• Legal Authorities: Law enforcement agencies or regulatory bodies when we are legally required to do so under applicable law.

All third parties we work with are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes. ftt77 is committed to ensuring all our partners comply with equivalent data protection standards.

4. Use of Cookies

Ftt77 uses cookies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They help us recognise you on subsequent visits and personalise your experience.

Types of cookies we use:

• Essential Cookies: Required for core platform functions such as maintaining login status and session security. These cookies cannot be disabled.
• Performance Cookies: Collects information on how you use the platform to help us identify issues and improve site performance.
• Functional Cookies: Saves your preferences such as language, display settings, and login information for your convenience.
• Analytics Cookies: Helps us understand aggregate usage patterns (without identifying individuals) to improve platform content and design.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect platform functionality. Essential cookies cannot be disabled without blocking access to the platform.

5. Data Storage & Retention Period

Ftt77 retains your personal information only for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by law. Below are our data retention guidelines:

• Active Account Data: Retained for the duration that your account remains active on the ftt77 platform.
• Transaction Records: Retained for a minimum of 5 years after a transaction occurs to meet legal and audit requirements.
• KYC Documents: Retained for 5 years after account closure or as required by applicable regulations.
• Communication Logs: Customer support correspondence records are retained for 2 years for reference and dispute resolution purposes.
• Marketing Data: Retained until you withdraw your consent to receive marketing communications.

Once the retention period expires, your data will be securely deleted or stored in an anonymised format that cannot be linked to your identity.

6. Your Rights as a User

You have several important rights regarding your personal data held by ftt77. We fully respect these rights and will process every request within a reasonable timeframe.

• Right of Access
  You have the right to request a copy of the personal information we hold about you. We will provide it in a readily readable format.
• Right to Rectification
  If any information we hold is inaccurate or outdated, you have the right to request that we correct or update it without delay.
• Right to Erasure
  Under certain circumstances, you may request that we delete your personal data. Such requests are subject to applicable legal retention obligations.
• Right to Object
  You may object to the processing of your personal data for specific purposes, including direct marketing communications, at any time.
• Right to Data Portability
  You have the right to receive your personal data in a structured, machine-readable format and to transfer it to another service provider if you choose.
• Right to Withdraw Consent
  You may withdraw your consent to certain data processing at any time without affecting the validity of prior processing.

To exercise any of the above rights, please contact our support team via in-platform live chat or email. We will process your request within 30 business days.

7. ftt77 Security Measures

We continuously invest in the latest security technologies and procedures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. Key security measures we practice include:

• Data Encryption: All data in transit is protected with 256-bit SSL/TLS encryption. Data stored in databases is also encrypted using industry standards.
• Two-Factor Authentication (2FA): Available to all member accounts and strongly recommended as an additional layer of protection.
• 24/7 Monitoring: Our systems are monitored around the clock to detect unusual activity or intrusion attempts.
• Regular Security Audits: We conduct regular penetration testing and security audits by independent experts.
• Staff Training: All ftt77 staff who handle personal data undergo rigorous data protection training.
• Incident Response Plan: ftt77 has clear procedures in place to address any data breaches and will notify affected users without undue delay.

While we take all reasonable measures, no digital system is entirely risk-free. We therefore encourage you to also play your part in keeping your account secure by not sharing your password and ensuring your device is always up to date.

8. Changes to This Privacy Policy

Ftt77 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When significant changes are made, we will notify you via:

• In-platform notifications while you are logged in
• Email to the address registered in your account
• Update the "Last Updated" date at the top of this document

We encourage you to review this page periodically. Continued use of the ftt77 platform after any changes take effect constitutes your acceptance of the updated terms.

9. Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding how ftt77 handles your personal data, our team is ready to assist. You can reach us via live chat on the platform at any time, and we aim to respond to all privacy-related inquiries within 48 business hours.

[email protected]

For data rights requests (access, correction, deletion), please clearly state your full name, account number, and the type of request so we can process it promptly.